Privacy Policy
Last Updated: 11 February 2025
Sai Creations ("Company", "We", "Us", or "Our") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and disclose your personal information when you use our website (saicurtains.com). By using our services, you agree to the collection and use of information as outlined in this policy.
1. Information We Collect
Personal Data
When you use our services, we may collect the following personal information:
- Name
- Email address
- Phone number
- Shipping and billing address
- Payment details (processed securely via Razorpay; we do not store card details)
Usage Data
We may automatically collect data related to your interactions with our website, including:
- IP address
- Browser type and version
- Pages visited and time spent on our site
- Device information (mobile/computer, OS, browser type)
Cookies & Tracking Technologies
We use cookies and similar technologies to enhance your experience. You can choose to disable cookies via your browser settings, but this may affect functionality.
2. How We Use Your Information
Your data is used for the following purposes:
- To process and fulfill orders
- To communicate order updates, promotions, or support-related messages
- To improve our website experience and services
- To prevent fraud and ensure security
3. Data Sharing & Disclosure
We do not sell or rent your personal data. However, we may share your information in the following cases:
- With Payment Providers: Transactions are securely processed via Razorpay. Their Privacy Policy can be found here.
- With Service Providers: We may share data with logistics partners for order fulfillment.
- For Legal Compliance: We may disclose information if required by law, regulatory authorities, or for fraud prevention.
4. Data Security
We implement strict security measures to protect your personal data. However, no online platform is 100% secure. Always ensure safe browsing practices.
5. Retention of Data
We retain your data for as long as necessary to fulfill service obligations, comply with legal requirements, or resolve disputes.
6. Your Rights & Choices
- Access & Update: You can update or request access to your data by contacting us.
- Opt-Out: You may opt out of promotional communications at any time.
7. Changes to This Policy
We may update this policy as needed. Changes will be posted with an updated "Last Updated" date.
8. Contact Us
For any queries regarding this Privacy Policy, contact us at:
📧 help.saicreations@gmail.com
